Yes, it might be an error caused by the background reporting company. It’s not so difficult to correct it, you have to dispute with them and wait for them to update the information. The process gets harder if after the disputing process they don’t change anything saying that the report is trustworthy and correct. In such a case, you can start a lawsuit against them and even get compensation if you win in the court. Although, I suggest you read this article before to be sure that you fully understand the situation. https://consumerattorneys.com/article/checkr-lawsuit